Ilm-o-Amal is a network of volunteers in Pakistan. We have designed our process on the following three principles:

• Charity begins at home:

Let us begin by helping the poor who are closest to us in our family, neighbourhood and our place of work.

• Help those who need help:

Let us help those who want to become dignified and productive members of the society.

• Develop Cooperation for welfare:

Let us develop team work and cooperation to help the poor since no single person can address all the problems related to the poor.

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Ilm-o-Amal Process click here to see diagram (Ilm-o-Amal Process )

Our process is supported by our web application called Beneficiary Management System (BMS). The process is as follows:

1. Gathering information and Submission of application
   Any person with a valid Membership of the association can initiate an application for any of our Programs ( Click here to see our Programs).

a. First meet the beneficiary and gather the relevant information

b. Login to Beneficiary Management System (BMS) at www.ilmoamal.org/bms and enter the beneficiary information and create an application.

2. Verification
   The application is verified by our field volunteer by visiting the beneficiary and gathering all the relevant information to help the management committee take a decision. The field volunteer submits an online report in the BMS.
   
3. Approval
   The application and the field volunteer report is reviewed by our Management Committee and a decision is taken.
4. Fulfillment
   If the application is approved, then a payment request is issued by the Secretary to the Treasurer. Al the payments are usually initiated on the first day of each month.
5. Review & Followup
   Each open application is reviewed quarterly by the field volunteers and an online report is submitted to the Management Committee
6. Funding
   All the beneficiary applications are initially funded by a pooled fund contributed by our members and donors. Afterwards the applications are made available on the web, with due respect to the privacy of beneficiaries, for sponsorship.
   

Example of an application

If a member discovers that a child in her neighborhood is unable to attend the school, due to financial constraints of his parents, the member can help the child to obtain a monthly 'Education Assistance' from Ilm-o-Amal. Or, if a member discovers that a family, he knows, is suffering due to lack of resources, the member can help the family to obtain a monthly ‘Family Assistance’ from Ilm-o-Amal. Or, if a member discovers that a family has lost its source of income, it can help them to obtain Income Generation Assistance’ from Ilm-o-Amal. Note: Income generation allowance is provided as Qarz-e-Hasna (or a loan in kindness without any collateral).

If the above application is verified and approved by the association then the necessary assistance is provided to the beneficiary. The application is then reviewed every quarter.

A Member of Ilm-o-Amal can do the above very easily. The Member should gather all the relevant information about the beneficiary, submit an application to Ilm-o-Amal through the 'Beneficiary Management System' (BMS) and cooperate with all the other teams to ensure that the required assistance is provided to the beneficiary.

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